Terms of service
Terms of Service
Last Updated: September 29, 2025
Welcome to D’Velio. By accessing or purchasing from our website, you agree to the following Terms of Service. These terms govern your use of our online store and related services (collectively referred to as the “Services”). Please read them carefully before using our site.
By visiting our site or making a purchase, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and that you have the legal authority to enter into this agreement.
1. Overview
D’Velio operates this website and all associated content, features, and services. Our store is powered by Shopify, which provides the e-commerce platform enabling us to sell our products to you.
By using our Services, you agree to comply with these Terms and any additional policies referenced herein, including our Privacy Policy, Refund Policy, and Shipping Policy.
2. Use of the Website
You agree to use our website and Services only for lawful purposes and in accordance with these Terms. You must not:
Use the site for fraudulent, illegal, or unauthorized purposes.
Interfere with the security, functionality, or integrity of the website.
Attempt to access any part of the site without authorization.
Copy, reproduce, or distribute any content, images, or materials without written consent from D’Velio.
We reserve the right to deny access, suspend accounts, or cancel orders if we suspect misuse or violation of these terms.
3. Products and Services
All D’Velio products are crafted with precision and care. We make every effort to ensure accurate descriptions, images, and pricing on our website. However, we cannot guarantee that your screen’s color display will perfectly match the actual product.
a. Availability
Certain products or collections may be available only in limited quantities. We reserve the right to limit, discontinue, or modify products at any time without prior notice.
b. Pricing
All prices displayed on our website are shown in your selected currency and include taxes where applicable. Shipping costs are calculated and displayed at checkout. Prices are subject to change without notice, but any changes will not affect confirmed orders.
c. Accuracy of Information
While we strive for accuracy, we are not responsible for typographical errors, outdated product descriptions, or technical inaccuracies.
4. Orders and Payments
When you place an order, you agree to provide accurate, complete, and current information for all purchases made through our website.
a. Payment Authorization
All transactions are securely processed through Shopify’s payment system. By submitting payment information, you authorize us and our payment processors to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees.
b. Order Confirmation
Once your order is placed, you will receive a confirmation email. This email acknowledges receipt of your order but does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons such as limited stock, suspected fraud, or inaccurate information.
c. Cancellations
If you wish to cancel an order, please contact us immediately at Contact@Dvelio.com. Orders that have already been processed or shipped cannot be canceled.
5. Shipping and Delivery
All orders are handled with care and precision to ensure timely delivery. Delivery times may vary depending on your location and chosen shipping method.
For detailed information regarding shipping times, tracking, and delivery policies, please refer to our Shipping Policy.
6. Returns and Refunds
We want every D’Velio purchase to meet your expectations. If you are not fully satisfied, you may return your item within 14 days of receiving it, provided it remains in unused condition, with all original packaging and tags intact.
For full return procedures, timeframes, and conditions, please refer to our Refund Policy.
7. Warranties
All D’Velio watches and jewelry are covered by a one-year standard warranty from the date of purchase, protecting against manufacturing defects, color changes, and water damage within product specifications.
Customers may also purchase Additional Warranty – Watch or Additional Warranty – Jewelry, extending protection to five years.
Please see our Warranty Policy for complete details on coverage and how to use your warranty.
8. Intellectual Property
All content on the D’Velio website — including images, text, product designs, graphics, logos, and trademarks — is the property of D’Velio or its licensors.
You may not reproduce, distribute, modify, or use any part of this website without prior written permission. Unauthorized use may violate copyright, trademark, and other laws.
9. Third-Party Services
Our website may include links to or integrations with third-party platforms, such as Shopify, payment gateways, or analytics providers. We are not responsible for the content, policies, or practices of these external services.
When using third-party tools or features (such as embedded social media content), you do so at your own risk and should review their respective Terms of Service and Privacy Policies.
10. Limitation of Liability
D’Velio, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products.
We do not guarantee uninterrupted, error-free, or secure access to our website and are not responsible for any loss caused by service interruptions or technical failures beyond our control.
To the maximum extent permitted by law, D’Velio’s total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless D’Velio, its affiliates, and partners from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or your misuse of our Services.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions. Any dispute or claim relating to these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of Sweden.
13. Termination
We reserve the right to suspend or terminate your access to the Services at any time, without notice, for conduct that we believe violates these Terms, our policies, or is otherwise harmful to our brand or users.
All obligations and liabilities incurred before termination — including payment obligations — will survive termination.
14. Changes to These Terms
We may revise or update these Terms of Service periodically to reflect changes in our operations, policies, or legal requirements. The most recent version will always be posted on this page, with the “Last Updated” date clearly stated.
Your continued use of the website after such updates constitutes acceptance of the revised terms.
15. Company Information
